About Our
Secure Shopping System

Step by step with pictures
of what you might encounter using our Paypal shopping cart system.
Simple stuff we hold your hand the whole way through!

Shopping Cart Help Quick Links:

What is Paypal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. Over 50 million+ members strong. Owned by Ebay.

Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Does it cost money to sign up for PayPal?
No. It is a totally free service to open and send payment using a PayPal account.
Your Paypal account keeps a record of your transactions, so that you can review them at anytime. Below is a quick link to paypal's official website.
Pay securely with your Visa, MasterCard, Discover, or American Express card through PayPal!Pay for DownTown Company bedding with your Visa ,MasterCard, Discover, and American Express

Credit Cards and Alternative methods of payment
We accept Mastercard, Visa, American Express and Discover credit cards. We can take your information right over the phone if you prefer the interaction with someone "human". We understand your fears of ecommerce. Every step is taking place to insure your safe shopping experience here at AA Best Comfort.com.

Ordering by Telephone:
AA BEST COMFORT - Uses Paypal Virtual Terminal to enter in your information. Paypal is a very secure and reliable service. Our staff will ask you simple questions to fill out the order. Give you a Purchase Order Number at the end of the successfully submitted order. A copy of your transaction will be instantly emailed to you. None of your credit card information is ever stored in house at AA Best Comfort.We give our customers the opportunity to shop online in a secure environment. We accept MasterCard, Visa, American Express, and Discover via the phone. All Orders are processed within 48 hours. Shop with confidence, you deserve the very best.

If you ever inquire about the status of your order. We have various ways of finding the status of your order without having to reveal your credit card information to us! Our Telephone number is: 803.348.7715

No chance of your private information ever being completely revealed on any server sitting out in cyberspace.

Over 50 million+ members strong. Owned by Ebay. We Love Paypal and fully support it throughout our website! AA Best Comfort.com is proudly PayPal verified!



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What is a Secure Sockets Layer (SSL) Protected Shopping Cart?
Paypal servers use Secure Sockets Layer (SSL), an advanced encryption technology that seals the information in a vault only your credit card company can see.
So secure infact; that your credit card information is never revealed even to our staff at aabestcomfort.com!
Private Credit Card information such as numbers and expiration dates are not asked for until you are on our Paypal secure server.



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How do I Add an Item to my Shopping Cart?

Step One:
Throughout our website, you will see our price information and a button like this one:
Paypal

Just click it to add an item to your shopping cart.

Need a better visual picture of this?

Click Here to see a webpage example of what to click to add an item to the shopping cart.

Simply click on the add to cart button to add your item to your cart, via "Paypal".
A webpage will appear with the item that you just added to your shopping cart. (step 2.) Also stating the details of the item, the price, and you can change the quanitity.

Click on "continue shopping" and the page minimizes to your taskbar, click on "Check Out" and you can proceed to checkout.



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How Do I Review what I added to the cart?

Step 2

To review your cart at any time to change quanity ordered, remove an item, or checkout and complete your order: click on "View Cart" To proceed to check out, "Check Out" on the Paypal shopping cart page that appears.

Need a better visual picture of this?

Click Here to see a webpage example of the view cart button.

Click Here to see an example of what the shopping cart page looks like.

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Hey, I clicked " View Cart " and nothing happened?
Whats Wrong?


If you click "View Cart" and nothing happens.. take a look at your taskbar the webpage might be down there waiting for some more information from you.

Some information like this might be displayed:

A notice that you are about to view pages over a secure connection. ( Internet Explorer)
You can just go ahead and click "ok".
Click Here to see an example of this message.

Another Message you might recieve:

This page contains both secure and nonsecure items. Do you want to display the non secure items?

Click Here to see an example of this message. The unsecure item is simply a graphic image thanking you for shopping with AA Best Comfort.com. Nothing to be concerned about.

Helpful Suggestion for Internet Explorer Users:
If you want to avoid seeing these messages again in Internet explorer, Click on Tools -> Internet Options -> Advanced -> Scroll down to Security section and view this example and remove these check marks. You wont get those annoying messages again!

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How Do I Complete my order and submit payment?
To proceed to check out, Click on " View Cart " on any webage, ( as explained in step 2) click on "Check Out" on the Paypal shopping cart page that appears.
The next webpage that appears looks very similar to this example webpage.

If you have a Paypal account, simply sign in with your email address and Paypal password.
If you never paid through Paypal, follow the link that is presented on the webpage. ( please review this example to familiarize yourself.) Safe and Secure.

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I submitted my Order, now what happens?

If you have a Paypal account, you can login to your paypal account. A receipt of your order will be presented there, and also a copy will be sent to your email address.

Within 48 hours you will receive an Invoice number from our customer service.
With that invoice number you can come back to our website and check the status of your order: Procedures we have done, UPS tracking numbers.

We like to get tracking numbers to our customers as quickly as possible, please allow 4 days for this information to appear online. You can always call us for a status too!

If you do not receive a invoice number within a maximum of 6 days, immediately email me, Andrew Louis, I am the owner. I will personally get you the details you need.
I hate waiting for items ordered too!

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Security & SSL/HTTPS and our Secure Server:
Some browsers do not support Secure Sockets Layer (SSL) and the https protocol that is used to transmit secure data from your computer to our web server (many fire-walls are configured to block https also). If you are using one of those browsers, you will not be able to take advantage of our secure order form. We suggest that you send your order in via traditional methods (mail, telephone, fax). Cookies?
What does this mean? In order to protect your data, https must "scramble" your data from prying eyes as it is transferred over the internet and then "un-scramble" it at the other end. This process will result in a brief, but noticeable, delay when you go to check out. about a second or two, no big deal.


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Independent Monitoring Supported:

Public Eye independently monitors us for reliability, privacy, and customer satisfaction.

"Public Eye is the cyberspace equivalent of the Good Housekeeping Seal of Approval"

http://www.epubliceye.com/

If our report does not appear from this link,
please do a search for AA Best Comfort to review & report us.
Over all Customer Satisfaction rate as of October 2004: 95.7% !


Privacy
For your information our web server automatically records the domain name, IP address, never the e-mail address, of visitors to our site, and aggregate information on which pages are viewed. This information is used solely to maintain and improve our Web pages, strategic marketing efforts on search engines.

If you send us an order, or correspond with us via email, we will use your address for direct communication with you. We will only email you in response to your order or queries about products. We respect your privacy too. We will never give out your email address or personal address to any spam lists, snail mail lists, nothing of the kind.


Consumer Digest Magazine Best Buy Award Winner.
Webbound Magazine - Category Killer Award Spring/Summer 2002-2003!
A beautiful write-up in the New York Times!
Down Comforters tested by one of the most respected names in the industry that came back with Excellent ratings!

and about 20 other awards, but hey we dont need to brag!

"Shop with confidence, you deserve the very best!"
Questions, Comments?
help@aabestcomfort.com

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