Frequently Asked Questions

How do I track my order?

Log-in to your account, on the bottom left will be a link to tracking, under the “My Account” section. All you need is your Tracking ID, which has been emailed to you the moment you placed your order with us.

Why should I buy DownTown Company bedding?

DownTown’s Hand Gathered White Goose Down contains as high a percentage of white goose down as is technologically possible. DownTown also delivers quality in other ways:

• 600-800+ Fill Power with certified Proof from an independent Testing company.
• 280-450 Thread Count 100% Egyptian Cotton Tick.
• Hypo-Allergenic – DownTown’s process of cleaning and removing dust, dirt, and other allergens, thus significantly reducing the risk of Allergic Reactions.
• Lifetime Warranty on Craftsmanship.
• Acrylic & Cotton Blankets that were rated “Consumer Digest Best Buy” by Consumer Digest Magazine!
• In short, you simply can’t find better down products than DownTown’s Selection

DownTown Company’s Chief Operating Officer, Edythe Jacobs.

Recognized in the textile industry’s magazine LDB, as a Top 25 woman leader. Put it best when she stated:

“There are so many low-quality products out there,

but there is a huge upscale market that is relatively under-served.”

” Our emphasis in every category is on quality,” she adds. ” This is the message we are striving to get across to our customers, and to the consumer.” “Everyone talks about how the consumer wants value, but value can mean different things,” Jacobs points out. ” Value isn’t just about having the lowest price. If you have something beautiful, something soft and luxurious that people actually want to buy, that is value.”

Tell me more about AA Best Comfort, who are you?

It is our goal to make our customers happy and satisfied. We have staff available to answer questions and assist you in choosing the product that will best suit your personal needs.

Quality bedding is an very important investment in a healthy lifestyle. The proper pillow and bedding will improve your health and provide comfort and a restful night sleep. Shop with confidence here at aabestcomfort.com you deserve the very best!

Our Mission Statement:
Since there are so many low-quality products out there. We specialize in offering high quality, long lasting, bedding products that cater to the up scale market that is relatively under-served.

What is your 30-nights comfort guarantee?

All DownTown Company products come with a 30-nights comfort guarantee.
If you are not more comfortable, you may return or exchange the product within 30 days.

Does my DownTown Company item have a warranty?

Yes, all DownTown Company products carry a warranty on material and craftsmanship. Please check packaging for specific warranty information.